Information We Collect
When you join Xolkrynex, we collect information that helps us deliver a better learning experience. We only gather what we need to provide our courses and support your journey through classical drama.
Account and Registration Data
When you create an account, we collect basic information to set up your profile and enable course access. This includes your name, email address, and chosen password. If you enroll in paid courses, we also collect billing information through secure payment processors.
Personal Details
Name, email, account credentials for platform access and communication
Learning Progress
Course completion, quiz results, and engagement metrics
Communication Data
Messages, feedback, and support interactions
Technical Information
Device type, browser, IP address for platform optimization
Learning Activity Information
We track your progress through courses to help you pick up where you left off. This includes which lessons you've completed, quiz scores, time spent on materials, and any notes or annotations you create. This data helps us understand how students engage with classical drama content and improve our teaching approach.
Voluntary Information
Sometimes you might share additional information voluntarily, like participating in surveys, joining discussion forums, or providing feedback on course materials. This helps us understand what works and what we can improve.
How We Use Your Data
Every piece of information we collect serves a specific purpose in making your learning experience better. We don't use your data for purposes unrelated to education.
Course Delivery and Access
Your account information allows us to provide access to enrolled courses, track your progress, and ensure you can resume learning exactly where you left off. We use your email to send course updates, assignment reminders, and important platform notifications.
We analyze learning patterns across our platform to identify which teaching methods work best for classical drama education. This helps us refine course structure and content delivery, but all analysis is conducted in aggregate form without identifying individual students.
Communication and Support
We use your contact information to respond to questions, provide technical support, and share relevant updates about courses you're enrolled in. You can control the frequency and type of communications you receive from us.
Platform Improvement
Technical data helps us understand how students interact with our platform. We use this information to fix bugs, optimize performance, and ensure the site works smoothly across different devices and browsers.
Personalization
Your learning history helps us suggest relevant courses and materials. If you've completed an introductory course on Greek tragedy, we might recommend an advanced course on Sophocles or Euripides.
When We Share Data
We don't sell your personal information to anyone. The times we share data are limited and always serve a specific purpose related to providing our educational services.
Service Providers
We work with trusted companies that help us run the platform. This includes payment processors for handling enrollments, email services for sending course updates, and hosting providers for storing course materials. These partners can only use your data to provide services to us and must protect it according to strict standards.
Legal Requirements
In rare cases, we might need to share information to comply with legal obligations, respond to valid legal requests, or protect the rights and safety of our students and community. We'll always assess such requests carefully and share only what's legally required.
Business Transitions
If Xolkrynex merges with another organization or undergoes ownership changes, your data would be transferred as part of that transaction. We'd notify you beforehand and ensure the new entity respects your privacy choices.
With Your Consent
Sometimes we might ask permission to share your information for specific purposes, like featuring your success story or including your feedback in promotional materials. We'll always ask first and respect your decision.
Your Privacy Rights
You have meaningful control over your personal information. We've built tools and processes to make exercising these rights straightforward.
Access and Correction
You can view and update most of your account information directly through your profile settings. If you need access to additional data we hold about you, just contact us and we'll provide it in a readable format.
Data Portability
Want to take your learning data elsewhere? You can request a copy of your course progress, notes, and other personal information in a commonly used format. This helps if you want to move to another platform or keep your own records.
Account Deletion
You can delete your account at any time through your settings. This removes your personal information from our active systems, though we may retain some data for legal or administrative purposes as required by law. Course completion records might be kept for certification purposes.
Communication Preferences
You control what messages you receive from us. You can opt out of promotional emails while still getting essential course updates and notifications. Every marketing email includes an unsubscribe link.
How We Protect Your Data
We take security seriously and implement multiple layers of protection to keep your information safe from unauthorized access or misuse.
Technical Safeguards
Our platform uses industry-standard encryption for data transmission and storage. Passwords are hashed and salted, meaning even our team can't see your actual password. We regularly update our security measures to address new threats.
Access Controls
Only authorized team members can access student data, and only when necessary for their specific roles. We maintain detailed logs of who accesses what information and regularly review these for unusual activity.
Regular Monitoring
We continuously monitor our systems for potential security issues and maintain incident response procedures. If we ever detect a data breach that affects you, we'll notify you promptly and explain what happened and what steps we're taking.
While we implement strong security measures, no system is completely invulnerable. We encourage you to use a strong, unique password and enable two-factor authentication when available.
Cookies and Tracking Technologies
Like most websites, we use cookies and similar technologies to make the platform work properly and understand how people use it.
Essential Cookies
These cookies are necessary for basic platform functionality. They keep you logged in as you navigate between pages, remember your language preferences, and ensure security features work properly. You can't disable these without breaking the site.
Analytics and Performance
We use analytics tools to understand how students interact with our platform. This shows us which features are most useful, where people encounter difficulties, and how we can improve the learning experience. This data is aggregated and doesn't identify individual users.
Managing Cookie Preferences
You can control non-essential cookies through your browser settings. Most browsers let you block or delete cookies, though this might affect how some features work. Our cookie banner lets you adjust preferences when you first visit the site.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on the platform.
How We Communicate Updates
For minor clarifications or formatting changes, we'll simply update the date at the top of this page. For substantial changes that affect how we handle your data, we'll send direct notifications and might ask you to review and accept the updated terms.
Your Options After Updates
If you disagree with changes to our privacy policy, you can stop using the platform or delete your account. Continued use after we notify you of changes means you accept the updated terms.
